Procter & Gamble Information and Technology – Enterprise Computing Operations Engineer in National Capital, Philippines

We are looking for Operations Engineers who will be part of our Global Enterprise Computing Operations organization that owns and is accountable for delivery of Infrastructure and Platform Operations end-to-end. As an Operations Engineer, you will be working with this Global Operations Organization that will be mainly located in Manila and San José in ensuring that the Infrastructure and Platforms in P&G are healthy and running as expected. This global organization will be in charge of providing Follow-the-Sun support and at the same time improving the platform by automating processes and implementing new features that will be constantly be evolving at the speed of the market. As part of this Operations Organization you will support multiple P&G application teams throughout their journey to the cloud, provisioning new resources and enabling the business transformation in the cloud. The Operations team will support multiple IT workloads, including Business Intelligence, Big Data, Transactional Systems, Automation Systems, Web Applications and many others. You will constantly learn and adopt to fast changing cloud technologies, ensuring stability and reliability to the business priorities. You will need to be proficient with supporting multi-functional teams, resolve wicked problems in the Production environment and have outstanding executive communication skills to present to Application and IT Leadership teams. You will need to stay up to date with the latest cloud technologies and get certified.

What you’ll be doing: Operations Engineer work in a small, high performance team. The roles require deep understanding of Infrastructure-as-a-Service and Platform-as-a-Service, Linux and Windows server administration, Networking, Databases and key applications and services running on virtualized and non-virtualized platforms. Operations Engineers are responsible for complex problem resolution, creating and improving procedures and facilitating communication. Provides support of ITIL Processes. Operations Engineers will have key focus on simplification by using software development and open source solutions to automate many of the tasks to enable provisioning of services, monitoring and corrections. Evangelization and definition of best practices to drive automation and increase availability and performance. Operations Engineers will be key technical resources documenting and procedures, ensuring they are available in the Knowledge Database to facilitate Level 1 Incident Resolutions and provide self service capabilities to Application Teams and customers. Collaborates with other teams such as Application and Infrastructure and Platform Service Providers during the triage and resolution of incidents.

Here are the kinds of skills we’re looking for: * An undergraduate degree in Computer Science or Computer Engineering courses. * 3 to 5 years working experience in Infrastructure and or Platform Operations roles. * Intermediate to advanced programming/coding skills. * Intermediate to advanced English language, both written and spoken. * Basic to intermediate knowledge of computer networks. * Basic to intermediate ITIL Processes Knowledge * Ability to apply critical thinking and a sense of urgency for troubleshooting incidents. * Good understanding of infrastructure, information security and policies best practices * Advanced level knowledge of Windows and Linux servers administration and engineering * Experience in one or more scripting languages such as PowerShell, Python, or JavaScript * Experience in backup management * Experience in performing upgrades, patches in OS * Experience in OS hardening * Ability to understand and design role-based access control (RBAC) * Understanding of source control such Git * Understanding of CI/CD processes and pipelines * Experience in Cloud Platform Monitoring * Intermediate to Advanced Experience in Microsoft Azure and Amazon AWS IaaS and PaaS Services * Experience in Azure RM and AWS CloudFormation * Desired Certifications such as MCSA, MCSE, AWS Certified Solution Architect, Red Hat Certified System Administrator (RHCSA)

We offer: * Meaningful work from day one in a dynamic, diverse, multi-cultural and flexible working environment impacting future business results. * Collaborative and multinational work environment. * Excellent personal and professional development possibilities. * 'Vibrant Living' offering on-site: Group exercises/ Sports-teams, Canteen, Agile workspace design, Flex-work arrangements possible, external vendor partnerships, etc. * Equal Opportunities for everybody #WeSeeEqual #LikeAGirl #GABLE #P&G

Who we are * Information Technology (IT) uses information and business knowledge to craft innovative solutions that change the way P&G runs business. * Do you want to belong to one of the most advanced global IT and shared Services organizations in the world, transforming every single day the way business is done through technology and innovation? Do you have passion for technology and desire to learn and grow continuously? A career in IT with us will build your ownership and influencing skills and will provide you a breadth of experiences across multiple businesses, and depth of expertise.

Just so you know: * Apart from significant responsibilities from day 1, exceptional learning opportunities, and an inclusive and international working context, we also offer employees personalized flexibility designed to deliver business results and enable employees to grow their careers while meeting personal needs. * At P&G, we don’t just offer a job, we offer a career with varying assignments and lots of development opportunities, so that we develop our leaders of tomorrow. * Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle. * We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability or any other legally protected factor. * We value flexibility and life balance and we have tools and policies ensuring our people feel part of an inclusive community.

Job: Information Technology

Title: Information and Technology – Enterprise Computing Operations Engineer

Location: PH-National Capital-Manila

Requisition ID: IT 00001623