Procter & Gamble Customer Service Analyst, SNO in Kyiv, Ukraine

Do you want to become a Supply Network Operations Expert? We have the right opportunity for you! The mission of our Supply Network Operations team is to transform consumer demand into a supply plan and ensure our products are delivered to the customer shelves at the right place, time and cost. We are looking for specialists to reinforce the SNO team with their passion and expertise to help improve customer experience, optimize our product portfolio and deliver our mission.

Your responsibilities as SNO Specialist: * Process customer orders and optimize order size in SAP system on daily basis * Be a single point of contact for customer issues/questions regarding order status * Work with different functions (e.g. Planning, Transportation, Customer Logistic) within EECAR region * Analyze data, lead horizontal processes within Customer Service team * Participate in projects within your area of responsibility Compensations and benefits: * A starting salary of 13 000 UAH gross. Applicants with the relevant work experience will be adjusted individually based on interview results; * The company subsidizes your lunches; * Attractive Medical Plan, including: Travel & Life Insurance Paid short term illness; * Possibility to become a shareholder of the company and participate in our stock options plan; * The company will support you with relocation; * Flexible work hours and possibility to work from home and many-many more. * You can expect assignment rotations where they make sense in view of delivering both the business and personal development needs. At P&G, our aim is to help build the career path that is right for you. Just for you to know: * Business trips can be part of your job. * Anyone qualified for this role will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor; * No immigration sponsorship is available for this position. * Procter & Gamble is a leading global consumer goods company whose winning brands are built around the model of innovation. Whatever your passion is, we want to ignite your potential to become your very best self. We hold true to our purpose, values and principles as we seek to make a difference in the world around us. You will engage in important work that will touch the lives of others and have a real impact. Everything at P&G starts with understanding - understanding our consumers and our employees as we innovate to improve lives now and for generations to come.

  • Experience in administrative type of work (logistics, customer service, etc)
  • Work in ERP system (e.g. SAP) is viewed as an advantage
  • Strong analytical and interpersonal skills and you have a good command of English (pre intermediate )
  • You are a standout colleague who promotes a positive attitude and is able to operate with the right level of discipline
  • You are eligible to work in Ukraine

Job: Logistics/Supply Network Operations

Title: Customer Service Analyst, SNO

Location: UA-Kyiv-Kiev

Requisition ID: SNO00002724