Procter & Gamble Country Training Manager for Beauty Counsellors in 10, Malaysia

JOB OBJECTIVES: To design, develop and deploy Beauty Counselor Training and Initiative Training to build superior Beauty Counselor organization capability and deliver business/organizational results.


Building the business

  • Customize the Global/Regional BC training toolbox for the country, and work with Market Strategy & Planning team for alignment. Reflect consumer insights, objections into the training design and delivery strategy.

  • Support special PR/consumer event by working with Sales Manager and Market Strategy & Planning manager.

  • Build equity of the brand by role modeling.

  • Ensure the Beauty Counselors understand monthly deployment of store priorities and initiatives.

Building the organization

  • Develop National Beauty Counselor organization capability strategy and plans by collaborating with Sales/ Market Strategy & Planning / Marketing managers based on business strategy.

  • Develop recommendation for funding/resources for training plans

  • Design and deploy training programs and materials to Beauty Counselor Trainers/ Supervisors by designing and conducting train-the-trainer sessions.

  • Look externally and internally for best practices on Beauty Counselor training and development to bring the business strategy to life.

  • Working with Global/Regional Training Manager to develop/deploy effective counseling techniques (inclusive of on-going and initiatives) for deployment to Beauty Counselor organization.

  • Design and deliver nationwide new hire training, mid-hire training, machine training, Beauty Counselor Convention.

  • Identification and prioritization of team and individual training needs by working closely with Beauty Counselor Supervisors/ Sales Manager/ Market Strategy & Planning Manager, then put in place plans to close skill gaps.

  • Coach, develop and evaluate Beauty Counselor Trainers/ Supervisors.

  • Develop successors REPORTING LINE Country Sales Team Leader , and accountable to Regional Training Manager

  • 05 years of working experience

  • Experience in training analysis, training design & delivery.

  • Relevant counter cosmetics/skincare knowledge and experience in prestige brands.

  • Experience in counter management and training of group of Beauty Counselors.

  • Superior service attitude

Job: Sales

Title: Country Training Manager for Beauty Counsellors

Location: MY-10-Petaling Jaya

Requisition ID: SLS00003141