Procter & Gamble Country Training Manager for Beauty Counsellors in 10, Malaysia
JOB OBJECTIVES: To design, develop and deploy Beauty Counselor Training and Initiative Training to build superior Beauty Counselor organization capability and deliver business/organizational results.
Building the business
Customize the Global/Regional BC training toolbox for the country, and work with Market Strategy & Planning team for alignment. Reflect consumer insights, objections into the training design and delivery strategy.
Support special PR/consumer event by working with Sales Manager and Market Strategy & Planning manager.
Build equity of the brand by role modeling.
Ensure the Beauty Counselors understand monthly deployment of store priorities and initiatives.
Building the organization
Develop National Beauty Counselor organization capability strategy and plans by collaborating with Sales/ Market Strategy & Planning / Marketing managers based on business strategy.
Develop recommendation for funding/resources for training plans
Design and deploy training programs and materials to Beauty Counselor Trainers/ Supervisors by designing and conducting train-the-trainer sessions.
Look externally and internally for best practices on Beauty Counselor training and development to bring the business strategy to life.
Working with Global/Regional Training Manager to develop/deploy effective counseling techniques (inclusive of on-going and initiatives) for deployment to Beauty Counselor organization.
Design and deliver nationwide new hire training, mid-hire training, machine training, Beauty Counselor Convention.
Identification and prioritization of team and individual training needs by working closely with Beauty Counselor Supervisors/ Sales Manager/ Market Strategy & Planning Manager, then put in place plans to close skill gaps.
Coach, develop and evaluate Beauty Counselor Trainers/ Supervisors.
Develop successors REPORTING LINE Country Sales Team Leader , and accountable to Regional Training Manager
05 years of working experience
Experience in training analysis, training design & delivery.
Relevant counter cosmetics/skincare knowledge and experience in prestige brands.
Experience in counter management and training of group of Beauty Counselors.
Superior service attitude
Title: Country Training Manager for Beauty Counsellors
Location: MY-10-Petaling Jaya
Requisition ID: SLS00003141